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Support
— پشتیبانی
We're happy to help.
I.
Frequently asked
— سوالات متداول
How do I restore purchases?
Open Settings, tap Restore purchases, and make
sure you are signed into the same App Store or Google Play
account you used for the original purchase. If it still doesn't
appear, email us with your store receipt and we'll sort it.
Why don't I see subscription prices?
Store pricing only appears in a production or TestFlight build.
Expo Go and development builds can't surface live store
products. On a real production install you'll see region-specific
pricing automatically.
Does the app work offline?
Yes — on purpose. Lessons, audio, progress, and your handbook
content are bundled in the app so you can learn on a plane, a
subway, or in a mountain village with no signal.
How do I change reminders or reset my data?
Open Settings inside the app to toggle
notifications, update your learning preferences, restore
purchases, or reset local data. Resetting removes your local
progress and brings you back to the first lesson.
I found a bug. How do I report it?
Email jakewarburton6@gmail.com
with your device model, OS version, and a short description of
what happened. Screenshots help enormously.
Can I request a lesson topic?
Yes — please. We build new lessons based on what real learners
actually need. Drop us a line with the situation you want to
handle in Farsi and we'll add it to the queue.
Can't find your answer?
Write to us directly.